Built for small teams

Every customer email,
answered in minutes.

Your system drafts thoughtful replies to customer inquiries — so your team spends less time typing and more time running the business. You review, you send. That simple.

Human-in-the-loop — your team always approves before anything sends
Customer Inbox
SK
Sarah Kim
just now Draft ready
MR
Marco Rivera
What time does the downtown location close on weekends?
8 min ago Drafted
JL
Jamie Lee
I'd like to place a bulk order for a company event...
15 min ago Needs review
AI Draft Ready

"Hi Sarah! Yes, we carry oat milk at all our locations — it's a favourite. Feel free to ask about any other options when you visit. See you soon!"

Simple by design

Three steps. That's it.

No complicated dashboards. Works alongside your existing inbox and the tools your team already uses.

1

Customer sends an email

Product questions, store hours, order inquiries — whatever they need help with lands in your inbox.

2
Drafting reply...

A draft reply is created

A warm, accurate response is drafted and prioritized — simple ones ready to go, complex ones flagged for your attention.

3
Slack
Draft is ready. Reply go in the thread to send it.
✓ Email sent in seconds

You approve in Slack

Get a notification with the draft. Reply "go" to send — or edit first. Nothing leaves without your say.

Right where you work

One word in Slack.
Email sent.

When a draft is ready, your team gets a Slack notification with the customer's message and the suggested reply. Reply "go" in the thread and the email is sent instantly. No switching apps, no copy-paste.

  • Slack notification with full draft preview
  • Reply "go" to send, or edit the draft first
  • Works alongside your existing email inbox
#customer-emails
New draft ready for review
Customer — Sarah Kim
Do you carry oat milk options for lattes?
Email Bot APP
Suggested reply
"Hi Sarah! Yes, we carry oat milk at all our locations — it's a favourite. Feel free to ask about any other options when you visit. See you soon!"
Reply "go" to send, or type to revise:
Type a reply...
✅ Email sent to Sarah Kim
Replied in under 3 minutes · Logged for audit trail
Focus on what matters

Simple emails handled.
Complex ones flagged.

Not every email needs the same attention. Store hours and menu questions? Drafts are ready to go. Bulk orders, complaints, unusual requests? Those get surfaced for your personal touch.

  • Routine inquiries resolved in seconds
  • Sensitive requests always flagged for you
  • Your team stays focused on high-value work
Store hours inquiry
From: Alex P. — 3 min ago
Ready to send
Menu item question
From: Jordan M. — 11 min ago
Ready to send
Catering request
From: Lisa T. — 18 min ago
Needs review
Order issue — wants refund
From: David R. — 25 min ago
Flagged for you
Why choose this

Built different. Priced different.

Most automation tools charge you every month, forever. This is a one-time investment in a system you actually own.

Human in the loop

Your team approves every email before it sends. Full control, full confidence. When you're ready for more automation, you can graduate — on your terms.

Grows with you

Start with human-reviewed drafts. Over time, automate more as your confidence builds. The system adapts to how your team actually works — not the other way around.

Runs on Slack and leading AI services — platform fees go directly to those providers, no markup. We walk through every cost transparently before you commit.

5 min
typical reply time per customer inquiry
$0
in subscription fees to us — ever
100%
yours — you own the system outright from day one
Common questions

Everything you need to know.

Never — not in the default setup. Every draft requires a team member to reply "go" in Slack before anything is sent. You're always in the loop. Once you're comfortable, you can choose to automate more routine replies over time.
Any customer-facing email — product questions, location and hours, order inquiries, general questions about your business. It's built on your specific business knowledge so replies sound accurate and on-brand, not generic.
You pay us a one-time setup fee — no subscription from our side. The system runs on platforms like Slack and leading AI services, which have their own costs. We walk through all of that transparently in the demo so there are no surprises. Most small teams find the total is still far less than hiring even part-time help.
Every setup comes with a warranty period — any issues during that window are fixed at no charge. After that, we offer optional maintenance plans and performance tune-ups (improving response quality, reducing AI running costs) as add-ons. Nothing is forced.
Not at all. We handle the entire setup. Your team interacts through Slack — tools they likely already know. No new dashboards, no coding, no learning curve. If you can reply to a Slack message, you can use this.
Yes. The system runs on your own accounts and infrastructure — your data stays yours. We don't store or have ongoing access to your customer emails. You own the entire system from day one.

Ready to give your team
their time back?

Book a 15-minute call. We'll walk you through exactly how it works for your business — no pressure, no pitch deck.

Schedule a Demo